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FAQ

Who do we sell to, and do you offer wholesale pricing?

Who do we sell to, and do you offer wholesale pricing?

Who do we sell to, and do you offer wholesale pricing?

We sell to LFS and select hobbyists. For wholesale pricing please contact us.  


Wholesale pricing is for large orders by LFS and for select club orders. 

We offer this pricing to help the support LFS and to help club's members gain access to fish they are unable to find. This also helps to offset the expensive cost of shipping. 

My item still has not shipped?

Who do we sell to, and do you offer wholesale pricing?

Who do we sell to, and do you offer wholesale pricing?

We always do our best to ship out fish within 3-5 business days of receiving your order. We do this to ensure we have adequate time to prep the animal for shipment and to ensure the weather along the route is favorable. 


We also always reserve the right to hold a shipment due to weather concerns that could put the animal at risk.  

How much is shipping

Who do we sell to, and do you offer wholesale pricing?

How do you deliver the fish?

From April 1st until August 31st we offer flat rate shipping starting at $20. Between September and March we only ship fish via overnight shipping. This is to ensure the safe arrival of the fish. Overnight shipping van range from $50+ depending on location and size of order. 


We due offer discount shipping to customers that message us to place an orders. To find out more send us a message

How do you deliver the fish?

I do not see the species I want.

How do you deliver the fish?

We ship all our fish in double bags in insulated boxes. Heat packs are added as needed. We always include poly-filter in the bags to absorb an toxins.

We can arrange pick-ups but only for select hobbyists 

I do not see the species I want.

I do not see the species I want.

I do not see the species I want.

If you do not see the species you want on our stock list be sure to send us a note. We work with wholesalers, exporters and LFS to find the fish you want. 

Contact us below with any questions. We love hearing from our customers aquarium fish fish tank tropical fish breeding

Where do you ship?

I do not see the species I want.

I do not see the species I want.

We ship anywhere within the continental United States

Live Arrival Guarantees

 Fish that are shipped via overnight shipping will include a full LAG(Live Arrival Guarantee) which entitle customers to a full refund for the cost of the fish. The cost of shipping will not be refunded.  


Fish that are shipped via 2-3 day shipping will now come with a 50% LAG. Which includes a refund for 50% of the cost of the fish not including the cost of shipping.


If fish arrive DOA (Dead On Arrival), a picture of the dead fish must be sent within 2 hours of arrival. The picture must show the bag still sealed, the dead fish and the poly filter. Failure to do this will result voiding the guarantee. 


We do not refund the cost shipping.

Wholesale/Group orders

Fish to You does offer wholesale pricing for LFS and select large club orders.  To learn how to qualify for wholesale pricing, be sure to contact us. 


 

Wholesale pricing is for large orders by stores and for select club orders. We offer this pricing to help the support LFS and to help club's members gain access to fish they are unable to find. This also help offset the expensive cost of shipping. 


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